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Privacy Policy

Last updated: September 1, 2025

Digital Global Solutions LLP ("we," "us," or "our") operates the AI WELLNESSCORE service. This Privacy Policy outlines how we collect, use, protect, and handle your personal information.

1. Information We Collect

We collect information you provide directly to us to generate your personalized wellness report:

  • Quiz Responses: Your answers to our lifestyle, health, and wellness questions.
  • Contact Information: Your name and email address.
  • Facial Photograph: A single photograph ("selfie") you provide for AI analysis.
  • Technical Data: We automatically collect anonymous data such as your IP address, browser type, and device type to ensure our service functions correctly.
  • Payment Information: When you purchase a report, your payment details are processed directly by our payment provider, Stripe. We do not store your credit card information on our servers.

2. How We Use Your Information

Your data is used exclusively for the following purposes:

  • To generate your personalized AI WELLNESSCORE report.
  • To process your payment for the Service.
  • To communicate with you, such as sending you a summary of your report.
  • To analyze and improve the performance and accuracy of our Service.

3. Data Retention and Deletion

We are committed to protecting your privacy and minimizing data retention:

  • Photograph Data: Your photograph is the most sensitive piece of data we handle. It is sent to our AI analysis provider, processed in real-time, and is **permanently deleted immediately after the analysis is complete**. We never store your photo on our servers.
  • Quiz Data: Your quiz answers and the resulting report are stored under a secure, anonymous session ID. This data is automatically deleted from our systems after 90 days.

4. Third-Party Services

We rely on trusted third-party services to provide our Service. These services have their own privacy policies:

  • Stripe: For secure payment processing.
  • Netlify: For website hosting and serverless functions.
  • Google Firestore: For securely storing session data (quiz answers and reports).
  • Face++ & Google Gemini: For AI-powered facial and data analysis to generate your report.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties other than those required to deliver the Service.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All data is transmitted over a secure (SSL) connection, and our database is protected by industry-standard security protocols.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us here.

Address:
Digital Global Solutions LLP
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ